Internet users are subject to federal, provincial, and municipal legislation related to Internet use, including the provisions of the Criminal Code regarding obscenity, child pornography, sedition, and the incitement of hatred. Users are also subject to the provisions of the Canadian Copyright Act.  Using the Library's computers for illegal purposes is prohibited and may result in prosecution.

The Library strives to balance the rights of users to access a wide range of information with the rights of users to work in a public environment free from harassment.  We ask you to remain sensitive to the fact that you are working in a public space shared by people of all ages, with a variety of information interests and needs. Please refer to the Policy Manual, Appendix E  for the complete Internet Terms of Use statement.

There are no downloading capabilities on library workstations outside of the electronic classrooms. Access to chat rooms and instant messaging is not permitted.

Parental Responsibility and Child Safety on the Internet

As with other Library materials, parents or guardians are responsible for supervising their children's selection of information on the Internet.

All workstations in designated children's areas access the Internet through commercial filtering software. While these filters block much of the material that may be considered inappropriate for children, filters are not 100% effective.   The Library suggests that parents work with their children as they explore.  Check the children's section of the library's website for recommended sites.

Privacy Statement

The Surrey Public Library is committed to protecting the privacy of any personal information you may provide when visiting our website. As a public body, the Library abides by the Provincial Freedom of Information and Protection of Privacy Act (FOIPPA).  This privacy statement applies to your interactions with the Surrey Public Library website only. It does not apply to any other website. Refer to the Policy Manual for further information regarding the Personal Information and Privacy Policy.

The library cannot guarantee confidentiality in the use of public Internet stations. Past Internet use information may be available to subsequent users of public Internet Stations. Users of World Wide Web based email services should know that their privacy is not guaranteed.

To protect your privacy and security, please log out of any programs by clicking the 'x' in the upper right corner of the program screen before leaving the workstation.

Due to the public nature of Library's workstations, we recommend that you do not use Library computers for financial transactions such as on-line banking or credit card purchases. The Library assumes no responsibility for the security or privacy of these type of transactions.

All customers are expected to respect the privacy of others.

Personal Information

When you visit the Surrey Public Library website, you do so anonymously.  If you use services such as the email reference service or Suggest New Items form, we will ask you to provide your name, phone number or email address so we can respond to you.

Disclosure of Personal Information

The Library does not sell, rent or lease personal contact information stored in the Library's database.

Logging Practices

This website uses "Google Analytics", a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies" which are text files placed on your computer. The information generated by the cookie about your use of this website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of this website, compiling reports on website activity for the website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser - however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above

Disclaimer

Not all the information available via the Internet is accurate, current or complete.  Users are encouraged to exercise critical judgment.  The Library assumes no responsibility for any damages, direct or indirect, arising from its connections to the Internet, nor for the accuracy and effectiveness of any installed filter. Surrey Public Library cannot be held liable for any information that may be lost, damaged or unavailable due to technical or other difficulties.

 

Responsible Use of the Internet at the Library includes:

• Refraining from illegal or unethical use of the Internet.
  
• Refraining from attempting to alter or damage computer equipment, software configurations, or files belonging to the Library, other users or external networks.
  
• Refraining from attempting unauthorized entry into the Library's network or to any other computer system.
  
• Refraining from behaviour which disrupts other people. Library staff are authorized to ask you to stop using the Internet if you are disturbing others.
  
• Refraining from distributing unsolicited advertising or propagation of computer viruses.
  
• Refraining from violating copyright, software license agreements or communications laws.

Your Library card allows for access to the Internet for up to 60 minutes per day. Additional Internet access is available in the Electronic Classrooms.

Internet privileges may be suspended if maximum allowable fines are exceeded or if a Bill for Replacement or a Collection Agency warning has been issued.

Violation of these conditions may result in suspension or loss of the privilege to use these resources or prosecution by the appropriate authorities.