Vision:  
Surrey Public Library is a valued public service at the heart of our diverse community. It inspires people to dream, enriches lives through access to the world of information and knowledge, promotes creative expression, and preserves our heritage.  A gateway to lifelong learning, the Library reaches out to motivate all residents to share in the joy of reading and to connect with each other and with new ideas.

Mission Statement:
Our mission is to provide and promote access to local and global information and ideas, encourage literacy and support lifelong learning for all Surrey residents.

VALUES

Community Focus    

• Be involved in community groups and organizations
• Form partnerships
• Reach out to provide services to those who are unable to visit our libraries
• Share knowledge and resources
• Encourage feedback

Excellence in Service

• Provide responsive service by listening to our customers
• Identify trends and innovations effectively
• Ensure professional, efficient and enthusiastic staff are available to assist customers

Respect

• Appreciate diversity
• Maintain confidentiality
• Communicate openly    

Early Literacy and Lifelong Learning

• Encourage literacy and the love of reading
• Promote reading throughout life
• Collaborate with community partners to emphasize the importance of early literacy
• Provide resources to support learning activities and personal growth for all ages

Intellectual Freedom

• Provide free and equitable access to resources, services and programs for citizens at all stages of their lives in a nonpartisan and nonjudgmental manner
• Provide resources and programs that reflect a wide range of views on current and historical issues
• Advocate for the right to free expression and access to ideas

Stewardship and Accountability

• Preserve the human record for future generations
• Practice effective stewardship of Library resources
• Enact decisions that support our vision, mission, values and strategic priorities